Tropo Puts Unified Communications in the Cloud

About a year ago, VoiceXML pioneer Voxeo started a cloud-based unified communications service called Tropo.  It’s a tempting free development environment in which you craft unified communications apps in your favorite web programming language without having to wade too deeply into VoXML tags and voice grammars. The words “free”, “development environment”, and “VoiceXML” struck the right note with me.Continue reading

Ancillary Authority, Estoppel Gotchas, and New Statutes

I had two shots of espresso and then  tackled  a few parts of the U.S. Court of Appeals decision favoring Comcast.   I am an  informed technologist with no legal training.   It does appear to this blogger that the FCC’s case was—sigh—very weak.

In navigating this legalistic obstacle course and trying to unravel the thinking of a a generation of technology challenged attorneys, you are forced to make the unlikeliest of associations. First, telecommunications means voice and cable TV, but not data.  Data is called information services, and voice can be an information service when it is VoIP.  (Hmm, not sure I want to know how the FCC viewed the phone systems’ digital TDM protocols.)

And then voice has something like cooties, and can contaminate the data part, turning it into telecommunications. Follow?Continue reading

Civilization Gets More Organized

An internet pundit wrote a much linked to piece of punditry about how complexity overwhelmed the administrative powers of a few past civilizations, thereby leading to their eventual demise. Last night at a NY Tech Meetup I was feeling incredibly optimistic about the prospects of our own  society.

What’s one of the most vexing problem faced by many Manhattanites? Finding a cab would probably come in pretty close to the top—finding a cab in the rain, a little higher.

So I was starry eyed at a demo of a new iPhone app (which has received media attention recently) called CabSense.

Using GPS data collected by the  New York City Taxi and Limousine Commission, AI-machine learning researchers were able to discern patterns in what I  always thought was a random walk.  The result was a mobile  app  that taps into this dataset  and reports back a nearby street corner where you are likeliest to get a cab.

CabsSense (brought to you by start-up Sense Networks) was one of several demos I witnessed last night that in my mind were all connected by a deeper theme.Continue reading

iPad:Birth of New Device Genre

I saw the iPad last night for the first time at Apple’s SoHo store in Manhattan. It is an amazing thing. A bit of futuristic Star Trek-level technology that found its way into the year 2010:  a large-size  tricorder with great video.  (And to think that Spock struggled with that mouseless gadget!).

I watched a few videos (smooth, fluid ), tried one of the book readers (seductive),  and was wowed by a  location-sensitive astronomy app called Star Walk.

It is not a smaller this or a larger that. I remember similar dismissive talk about mini-computers and personal computers. It’s a new genre of touch-sensitive, location-aware multimedia gagdets that will create its own uses—many that we can not even conceive of at this point. With the Epicurious app, I already see the beginnings of a whole new market of kitchen countertop  virtual cookbooks.  If they can just hook in speech rec….Continue reading

Pricing a Broadband Bit

In 2008, Comcast, my internet service provider, instituted broadband caps, setting a  250 Giga byte monthly limit. Time Warner started a trial program that year as well, which has since become standard practice in more cities (Rochester, Greensboro, San Antonio).

Well, how do I do know how much I’m using, so I don’t go over the cap and face the consequences?

Comcast solved that problem (at least in my area)  last week with a usage meter. I now know that I consumed 10 Gigabits last month, which works out in my situation to over $6/Gb.Continue reading

Meanwhile Back at the Enterprise

I’ve been so focused on apps and trends outside of the office space that I thought I’d have a difficult time grokking the keynote speeches at  Voicecon 2010.   VoiceCon (now renamed to Enterprise Connect) is the place where business communication vendors announce their visions and initiatives for the coming year.

I’m happy to be misinformed in this case. Consumer-grade social media, open software,  and smartphone-like apps—areas I’ve been immersed in the last few weeks—are pretty much pre-requisites to enterprise communications coursework.  To varying degrees, Siemens, Avaya, Cisco, and Microsoft acknowledge, promote, and  support  micro-blogging, location information, transcription services, SIP, cloud-based software, and slicker interaces in their wares.

I took a quick tour through the recorded videos of the presentations given by Avaya, Cisco, Siemens, and Microsoft. A few impressions after the jump.Continue reading

A Little More Fun With Twilio

I’m been trying to keep up with multiple stories (Sprint-Clearwire “4G”,  Harbinger Capital’s nationwide LTE network , iPad) while running around tending other assignments.  No, I don’t have much of a smartphone,  more of a Bronze-age artifact that came with my Verizon plan.  So how do I monitor my RSS feeds  using my basic cell phone when I’m away from desk?

My only requirement was that I won’t compromise my core philosophy of  applying minimal programming effort to the task at hand. I’m thankful to be living in the right era to help me stay true to my beliefs: they’re so many great software components and productivity  tools available that it’s possible to glue together off-the-shelf parts to produce a useful digital time-saver with minimal perspiration.

As you know from a previous post, I’m excited about Twilio’s VoiceXML-lite hosting service. I will also reveal for the first time my love for a visual-oriented RSS mashup tool from Yahoo, called Pipes.

I just needed to glue a simple Pipes workflow to a little bit of PHP that calls Twilio’s SMS service and I’d have a poor man’s news notifier. Continue reading

We’re going to roll out something that we think is appropriate not just for Twitter users but also for the ecosystem. When we develop this …

Sprint 4G is Spelled W I M A X

Image from Gizmodo

I am very  excited about the new Sprint 4G phone revealed at CTIA 2010: a mashup of Android OS-CDMA-WiFi-WiMAX and encased in an HTC Evo package (see  more sexy pictures here). It should be available this summer.

Why does the phone earn the 4G signifier? Not sure. This smartphone’s high-speed data bits pass through Clearwire-Sprint’s wireless data network (voice is still CDMA), which  is  based on more of a 3G standard, 802.16   or WiMAX.Continue reading

UTOPIA is a good candidate to partner with Google in the new project and to bring the experiment to well-prepped ground. UTOPIA has successfully pursued …