Multimedia Fun with SIP

In my evolving unified communications projects, I’ve been searching for a way to switch media between voice and text. My current two Tropo apps (the headline reader and the Gov 2.0 bill browser) are voice-centric, but at times I would like to eliminate the text-to-speech part and just send the text.

This should be possible with SIP, which underlies the unified communications platforms I’ve been accessing with my X-Lite softphone.

So called “multi-modal” communications, in which device capabilities (plain cell phone, smartphone with keyboard, smartphone with video,etc.) and presence ( in meeting, on the road, in the quiet car) are acknowledged in routing and rendering decisions, is one of the important advances of this session technology.Continue reading

Wideband Audio Anyone?

Glad I’m not the only curmudgeon who’s troubled by the state of 21st century audio! The lower quality of digitally compressed MP3 (compared to CD ) made the front page of yesterday’s New York Times. Economics and convenience are to blame for the lossy, lower-sampled recording formats that are used to cram more tunes into our portable devices.

So why are our cell phone conversations still stuck with a slice of audio spectrum that dates to the 1930s? I’ve written about a newer wide band codec (G.722 standard) that could deliver a far broader 7kHz of sound. Unfortunately, you’re more likely to experience that on station-to-station calls in a large corporate environment (courtesy of Avaya, Cisco, and other enterprise players).

Outside of the confines of an office park, we’re all struggling to make ourselves heard over a skinny, tinny sounding 3.3kHz swath. I found some of the answers as to why this is the case from a presentation given at this year’s eComm event.Continue reading

FCC’s Third Way Approach

As expected, the FCC has decided to reclassify Internet broadband as a telecommunications service. It’s approach is to apply Title II common carrier requirements to Internet broadband, but forbear most of the provisions except six, those associated with denial of service and unreasonable practices (in other words, net neutrality).

You can read the legal theory behind the reclassification and forbearance here.

Updated: After reading through the legal reasoning behind the FCC decision, I was nodding in agreement with some of the ideas being explored. One is that different parts of Internet communications require separate regulatory approaches.Continue reading

FCC Reclassification: Vonage, Nay.

Based on “anonymous sources”, the New York Times is reporting that the FCC will reclassify cable broadband today as a hybrid beast, part information  and part telecommunications service. This is based on the well known principle that voice (a transmission that doesn’t involve a change in format) can infect the information part (a format changing transmission) and… forget it, it’s too painful to go into.

So you would think that information and content providers would uniformly welcome the FCC’s new classification scheme as a way to preserve net neutrality? Not so fast.

As I had argued in an earlier post, facility-less VoIP carrier  are not going to be very excited about having the legacy telecommunications legal superstructure of Title II placed over them.

If you dig into recent FCC filings, you’ll see that at least one major VoIP provider, Vonage,  has concerns about the FCC’s helping hand.Continue reading

Last Night’s NYC Tech Meetup

I was lucky to get one of the few seats that suddenly became available for what I had thought was a sold-out  New York City Tech Meetup. I assume Spring fever infected a few early RSVPers. Anyway, I grabbed the opportunity, and took the train into Manhattan.

It was worth it. These events—it is my second— are a little bit of a grab bag. In my mind, the theme last night could be described as  quirky.  My impressions were  heavily colored by RandomDorm, the college video chat service, and stickybits, the bar-code-the-world company.  I think both will find their markets, but I just have to process them a little more before I can say anything else.

There’s one that stood out and was familiar as the sound of a batter swatting a ball. The start-up is  GameChanger, and they have a free iPhone app (Android and Blackberry planned ) that lets the zillions of school coaches score their team statistics in real-time.

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And one more thing … SIP

I have been writing lately about my experiences setting up several unified communications applications, most recently one involving an open government project with hosted service provider Tropo. The projects were cell-phone centric, and assumed I would be issuing commands into my aged Samsung model while I was managing other activities—driving, drinking coffee while driving, etc.

I do engage with larger devices, and with my new MacBook Pro I am now evolving a nomadic lifestyle. In between appointments, I’ll pitch camp at Starbucks or another WiFi friendly oasis and fit in a few licks of work before I pack up.Continue reading

Apple has many proprietary products too. Though the operating system for the iPhone, iPod and iPad is proprietary, we strongly believe that all standards pertaining …

New York Senate Telecom Committee Is on the Phone

Earlier this month, I glued together two neat apps using parts supplied by two different VoiceXML unified communications companies. The first lets me call in to a VoXMLPHP script hosted by Tropo, which then interprets my voice commands and reads news articles using their API wrappers.  The  second sends SMS headlines (using Twilio’s APIs) from my favorite news sources to my not-so-smart-phone (it’s an ancient model).

Both have their place in my work schedule.  Another idea that’s been taking root in this blog is crowdsourcing of public policy  and moving government documents to the Internet, accessible using open-standards protocols (RSS, et. al.)

Hold these thoughts.

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Answering David Pogue's Cable Puzzler

Last week David Pogue, The New York Times technology reporter, was perplexed (in a good way) that his local cable company, Cablevision, had been setting up free WiFi hotspots during the last year in the tri-state area (NY,NJ, CT).   Pogue’s been delighted that Optimum WiFi has been showing up with greater frequency on his menu bar for whatever gadget he’s currently holding.  He’s not sure why CableVision is doing this.

(Glad to hear it , David.  I’m not getting the same WiFi love from Comcast, my “information service” provider, who seems more reserved in dispensing her wireless gifts.)

But wait there’s more. Pogue said that Comcast, Cablevision, and Time Warner have formed a partnership that will begin letting subscribers roam between WiFi networks for free.

Wow.

Pogue asked his loyal readers (count me as one) to explain why three competitors have joined together.  I think I have a partial answer.Continue reading

Gov 2.0: Unified Communications Meets Social Networking

Were you distracted by iPad mania and overlook this year’s Emerging Communications Conference that was held this week in San Francisco?  I did.  eComm is the successor to the short lived  O’Reilly  eTel conference. The talks and presentations all looked quite tasty, and I’m hoping videos will be made public soon.

In any case, I  stumbled across a slide deck delivered at eComm by electronic government evangelist Mark Headd. (Check out Mark’s excellent blog, Vox Populi.) In it he describes a few practical projects involving on-line government docs, cloud-based telephony, and crowdsourcing-social networking, areas that I’ve been focusing on recently.Continue reading

Perusing Apple’s quarterly earnings and commentary, I am almost moved to tears. This is unusual, I know, to feel the romance of strategy and long-term …

Telecommunications By Any Other Name….

I’d like to put aside, permanently, the debate about the correct classification of cable service, which has been argued in the courts for years.  In fact,  the underlying question—what is digital communications—has been endlessly and unproductively analyzed in legal and regulatory areas since the 1970s.   The classification question during the disco era,  is it basic or is it enhanced service?, is still with us in the iPad age in the form of,  is it telecommunication or  information?

To me, the bigger issue is why making the right choice from the FCC’s categorization menu—telecommunications, information services, advanced services, advanced services with telecommunications (DSL),  advanced services minus telecommunications (cable modem), etc. —has become the only way to impose non-trivial obligations on carrier and service providers.Continue reading