I’ve been so focused on apps and trends outside of the office space that I thought I’d have a difficult time grokking the keynote speeches at Voicecon 2010. VoiceCon (now renamed to Enterprise Connect) is the place where business communication vendors announce their visions and initiatives for the coming year.
I’m happy to be misinformed in this case. Consumer-grade social media, open software, and smartphone-like apps—areas I’ve been immersed in the last few weeks—are pretty much pre-requisites to enterprise communications coursework. To varying degrees, Siemens, Avaya, Cisco, and Microsoft acknowledge, promote, and support micro-blogging, location information, transcription services, SIP, cloud-based software, and slicker interaces in their wares.