Ars Technica reported a few months ago that the practice of slamming still lives on. Slamming involves the deceptive switching of a customer’s voice carrier. It is one of those minor protections spelled out in Title II of the Communications Act.
By the way, the specific rule is covered in section 201 ( “any such charge, practice, classification, or regulation that is unjust or unreasonable is declared to be unlawful” ) and is one of the six sections that will be applied to cable broadband providers in the FCC’s novel third way approach.
So it is disturbing to read that AT&T was caught slamming customers in Illinois. On Friday, the FCC granted a complaint against AT&T for switching a customer of Unitel Communications without first receiving authorization.Continue reading