Month: October 2010

Quote of the Day

Simply put, we need to improve and maintain the health of consumer devices connected to the Internet. This will benefit not only users, but also …

Archaic Telecom

OnSIP’s Free Click-to-Call Plugin

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I was about ready to launch into a new assignment for a client when some news concerning OnSIP, the cloud-based PBX service, attracted my wandering attention. The folks at Junction Networks have just introduced an OnSIP browser plugin for Firefox and Chrome that lets you perform a click-to-call. While this new feature is not technically very sexy, it is a big deal for the small businesses that are the likely customers of OnSIP’s virtual PBX.

Once upon a time, SMBs were practically indentured to their hardware vendors, who made them pay (and still do) for every little feature. This free click-to-call function from OnSIP is typically classified by enterprise PBX makers under a marketing-speak category called Unified Communications or Desktop Telephony. Having tried a few of these types of apps, I can attest that they were difficult to configure and even more painful  to use.

I was able to install the OnSIP plugin on my MacBook Pro in under a minute, and then launched an X-Lite softphone to act as my virtual endpoint.

I achieved Unified Communications with little effort and no expense.Continue reading

Archaic Telecom, The Rack

Microsoft’s Solution to Cyber Attacks: PC Health Certificates

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Quarantine officers on our flight

If you haven’t already, please read Seymour Hersh’s insightful and non-alarmist New Yorker article on cyber security in the context of the recent Stuxnet virus and China’s growing hack capabilities.

The Hersh piece contains a very simple solution to safeguard our nation’s IT against government or mere freelance hackers: mandatory encryption of all commercial and civil Internet communications.

While this broad approach is attractive in principle, cost and inconvenience make this less than desirable. And there’s also opposition from the same government intelligence agencies responsible for protecting us against cyber attacks in the first place: they wouldn’t be able to eavesdrop as easily.

Though perhaps not the most credible candidate, Microsoft has offered its own proposal, an idea that has proved useful in managing infectious diseases: PC health certificates.Continue reading

@NYC

Tech Meeting Across the River (Hoboken Tech Meetup)

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Hoboken Tech Meetup is a nice counterpoint to the goings on across the Hudson. Though I enjoy the big-city excitement of the NYC version, the Hoboken Meetup I went to last night at Stevens Institute’s Babbio Center also had its share of fun, Jersey style.

I loved when Michael Streko of Knowem (Belmar), social media trademark protection firm, said he sucked at Powerpoints before he launched into his speedy presentation, which had maybe two slides. I get it: we’re not fluff-meisters, we got products that sell and make money.

On this point, Streko stated that his site was profitable within an hour two hours after launch.

Take that NYC startups!Continue reading

Archaic Telecom

FCC Reminds Fox,CableVision of its Obligations

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On Friday, the FCC sent out a letter to Fox and Cablevision requesting both to state how they  are meeting their statutory obligations ( “to negotiate in good faith”) over their current retransmission dispute.  As Yankee fans are painfully aware, Cablevision and Fox had an agreement that expired on October 15 to carry WNYW, WWOR, and WTXF channels. Cablevision pulled its rebroadcasting of local MY 9 and Fox 5 television, which carries the Yankee games in the New York area, in a disagreement over its payments to Fox.

You can read the full letter after the jump.

It is powerful thing to see the public interest that’s written into the telecom laws being asserted with these two combatants. As a  former coworker of mine would sometimes remind us  during contentious meetings: where’s the customer’s voice in all this?Continue reading

@NYC

Bantam Live: A Look at Small Business CRM

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I just finished writing and posting my five favorite small business apps and then some underutilized neurons kicked in with the following thought:“wasn’t there a contact and project management tool that I had seen a few months back that looked promising?”

I searched through The Technoverse Blog’s Up Starts database to jog my memory and came across Bantam Live. It was slowly coming back to me.

I decided to gave this cloud-based social CRM app a closer look. My snap judgment after trialing it for under an hour:Bantam Live is a capable contact relationship management tool with the usual sales gears.

The social part comes about through Bantam’s ability to display a Twitter stream within the app and then allowing its users to import Twitter ids into the contact database. It’s a nice touch, and it will no doubt get used by sales folks scouring Twitter and Facebook for leads.Continue reading

@NYC

Five of Our Favorite Small Business Apps

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It is hard to keep track of all the startups that are emerging daily from apartments, hackathons, and incubators. And from within the ranks of unemployed workers, many are cranking out business plans and working out sales projections at their neighborhood Starbucks.

We are definitely in a new era of entrepreneurship. One factor that makes starting your own less of a dream and more of a practical reality is that the costs of IT infrastructure have dropped significantly in recent years. It’s just cheaper than ever to buy a phone system, establish a web presence, and build out administrative functions for sales and marketing.

I’ve come up with five web-based apps that bring IT for little or no cost to IT-less companies.Continue reading

Archaic Telecom

Voxeo’s Phono: Instant Softphone Using Javascript

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Yesterday at the jQuery Conference held in Boston, Voxeo announced its new plugin that “turns any web browser into a multi-channel communications platform.” Called Phono (rhymes with Tropo), this is a pure client-side solution that is simple enough to implement: just a few lines of HTML and you have a working softphone embedded in a browser page.

I repeat: this is a client-side solution that, unlike Tropo and Twilio, doesn’t involve any server-side complexities. Voxeo’s cloud does all the communications control!

I suspect at more than a few startups next week, the words “Phono” and “Voxeo” will be found scribbled on whiteboards.

There are other tantalizing things about the announcement. More on page two.Continue reading

The Rack

India to Develop OS

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Infosys’s HQ in Bangalore

The Economic Times reports that India’s Defense Research and Development Organization— is this the equivalent of the US’s DARPA?—has set up software centers in Delhi and Bangalore with a charter to develop a highly-secure operating system. The effort would involve partnerships with software companies in both these cities, as well as Hyderabad.

Dr V K Saraswat, Scientific Adviser to the Defence Minister, said that DRDO’s project has the goal to protect data from cyber attacks, and the only way to do that is with a “home-grown  system, a complete architecture” this is controlled by India.Continue reading

@NYC

Introspectr: Organizing Ambient Infomacy

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I’m in a neologistic, word-coining mood this morning.  Like you, I have one eye on my Tweetdeck, half-consciously absorbing facts, information, memes, and other synaptic nourishment that’s flowing around me. At some point in my day, I’m inevitably walking an idea back to its source, which involves unproductively scrolling through streams of posts.

Tipping my cap to early descriptions of Twitter and microblogging, I’m calling this phenomenon ambient infomacy. Well …  maybe this new word won’t happen, but you get the idea.

This is all to explain why introspectr, which demoed their Twitter and Facebook search tool at New York Tech Meetup on Tuesday, received my complete attention.

Continue reading

@NYC

Open Gov in NYC Gets a Big Boost

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I couldn’t make last night’s New York Tech Meetup in person, so I grabbed my laptop, settled into my sofa chair (after removing the cat), and watched the Livestream broadcast.  Besides liking introspectr (more on them in a later post), for me the most significant part of the evening’s entertainment was the official launch of NYC BigApps 2.0 contest.

As with last year’s first-ever competition, developers work with New York City’s open-gov data sets to create applications. The “most creative, best implemented, and impactful applications”, as judged by a panel of industry experts and leaders, will compete for $20,000  in prizes. The submission period ends January 12.

So what data sets are available to developers?
Continue reading

Archaic Telecom

Cisco’s umi: Not for mi

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Cisco’s marketing department has continued their cuddly product naming  with the announcement of umi (pronounced you-me) last week. It’s basically Skype or in Cisco-speak, “telepresense,” for regular folks.

And by regular folks they mean TV-watchers with an Internet connection but without a laptop and video camera.  I’m sure Cisco business development crunched the numbers and decided there’s a ton of money selling  $600 set top boxes with a $24.99 monthly charge to this segment.

The other perpetrators involved in this scheme include BestBuy, which will sell the gear, and Verizon, which plans to resell the service to its Fios customers.Continue reading

Archaic Telecom

Scientific American: US Broadband is Awful

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Holy Heisenberg! Scientific American, the magazine better known for writing about dark holes and gene splicing, has editorialized earlier this month on the state of US broadband. While SA has in recent years taken on more topical subject matter, there opinionating on broadband was a bit of a surprise to this long-time reader.

Referring to a study from Harvard’s Berkman Center—I believe it’s the “Next-Generation Connectivity” report, which we’ve written about—and no doubt informed by pretty impressive advisers (over 140 Nobel laureates have written for SA), the editors point out the sorry state of US broadband.Continue reading

The Rack

Technoverse Blog to Cruz Reader: Basta!

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Trying to find a WiFi signal

I am back from my Italian adventure, enjoying every minute of walking down narrow Roman alleys, biking past Umbrian fields, and eating and drinking the riches of the campagna. I was undecided about bringing along the 7” Cruz Reader until the very last minute when my instinctual urges to check for emails won out.  I had a fully charged tablet when I left the US.

When I arrived at the hotel in Rome, Velocity Micro’s tablet didn’t have enough oomph to power on.  I began to notice a pattern. I would charge the slab for a few hours, use it for a bit, then go out and have my vacation. The next morning I would discover that the Reader had an uncanny ability to leak its charge overnight.  As they say in Italian: basta! (enough).Continue reading