Gmail Voice: Big Deal. No, Really, It Is a Big Deal!

For Skype customers and just about anyone else who’s every typed phone numbers into a virtual dial pad, Gmail video and voice chat, even with its new ability to make free calls to cell and landlines, may warrant a big whoop. I had the dubious pleasure of retrieving voice mail through my email at some point in the late 1990s, so some of this telephony novelty has worn thin.

The biggest difference between the ancient branches on the email-voice evolutionary tree and the latest VoIP creations from Google, Skype and others is the Web and mobile calling, coupled with improved codecs. In other words, the overall technology has evolved in steps, not with a giant leap forward. It is slowly but surely achieving greatness.

There are already tens of million of existing Gmail users to talk and video chat with in direct computer-to-computer fashion. Google’s announcement last week to unite Google Voice (the service that rings all your phones) with Gmail and to throw in free outbound calls will probably add millions more. Most significantly, this service, is or will soon be available on Android phones as well.

Over the weekend, I tried Gmail’s existing video chat and made a free landline call. Conclusion: the new and improved Gmail service is a big deal for a number of reasons.Continue reading

Meanwhile Over at Seatle's OpenGov Hackathon

Another weekend, another hackathon.  But the one that was just held in Seatle concerned itself with Gov 2.0 projects. And Technoverse favorite Tropo was there, along with open data service provider Socrata.

The winners were …  ChatterCast, which monitors 911 activity in your area and sends SMS notifications, and GeoCast, which lets you learn, also via SMS, about traffic conditions within a shape you draw on a map.

Tropo scripts  handled the telephony aspects for both these apps.

Congrats to the winners!

Continue reading

Hey, $199 Cruz Reader Ships in September

This is the summer of the Android tablet. With all the gadget sites tracking products from Archos, Sony, Asus, et al., I thought I’d remind you of  an inexpensive ($199) Android 2.0  color e-book reader that is also a media player and has a browser.   Velocity Micro is now taking orders for their Cruz Reader 7″ tablet, which it plans to ship in early September.  I just plunked down my money.  Continue reading

Researchers Give Up Google and Discover Single Tasking

You know it’s August when The New York Times makes front pages news out of five brain researchers taking a rafting trip in Glen Canyon, Utah. It was really a working vacation, as these high-powered scientists, accompanied by a Times’ reporter (great gig, Matt Richtell), pondered how our brain changes when disconnected from Google, email, and the whole darn Internet.

Leave it to brain scientists to discover that they feel different and better after three days of vacationing with nothing to do but row, chat, and drink Tecate beers in the evening.  Of course, this group’s idea of hanging around the camp fire involves light banter about  brain chemicals in the bloodstream, the neuroeconomic value of information, and a famous University of Michigan study showing that people are better learners after a walk in the woods than maneuvering a busy urban street.

Fortunately, Nick Carr was not on vacation and read the same article.Continue reading

BWN: The Bored at Work Network

Jonah Peretti explains viral marketing

HuffingtonPost founder and “viral media marketing hotdog” Jonah Peretti spoke at the NY Viral Media Meetup last week.

Sure enough the slides from the talk have now gone viral. Here are the key takeaways, things you already knew but you just didn’t have the sense to condense into a short deck. One, viral content is spread through a network of bored office workers. Two, you never can tell what will go viral. And three, the web is ruled by crazy people.

He also dispensed valuable advice on how to present serious news on the Web, which he perfected at Huff Post. It’s something I’ll be trying to put into practice. Hint: it has to do with mullets.

Peretti’s presentation can be found in its entirety after the link.Continue reading

Google’s Pakistan Relief Project

Google has made two tools available for relief workers involved with Pakistan’s historic floods. It’s been a bad year for natural disasters, but Google gained valuable insights in emergency management during the aftermath of the Haiti earthquake. By talking to aid workers in the field, Google discovered that up-to-date information on hospitals (available medial equipment and staffing) was crucial.

From the Haiti crisis was born Google’s Resource Finder. It’s an online, editable Web page that lets health workers update status information on medical facilities. It’s also coupled with a map for providing positioning information. Google has made an early release of Resource Finder available for the Pakistan relief efforts. Continue reading

OnSIP and PhoneTag

I decided to take a break from watching Google-zilla’s next move. Yes, the search monster has some interesting news today with Voice Actions for Android.  Terrific.  But there are also capable speech rec apps outside their orbit, in the competitive world of  what the FCC calls information services.

Last month I tried the  OnSIP cloud-based PBX. This startup has since partnered with PhoneTag to provide transcriptions of voicemail. I’ve known about the PhoneTag service when it had the eponymous designation of the corporate owner, Simulscribe. Good move on their part with this name change.

PhoneTag has taken the approach of supplementing its algorithms with crowdsourced workers who copy edit the harder-to-transcribe sessions.

It takes a few clicks to set this up, and before you could say “net neutrality” I was able to email  .WAV files from my OnSIP virtual PBX voicemail to the PhoneTag service.   The results are quite good.Continue reading

"Sergey, I am your father"

Is this what Verizon CEO Ivan Seidenberg metaphorically whispered into the Google founder’s ear?  I’m still reeling from the Google-Verizon non-aggression pact and what it will mean for a  competitive and open Internet.  Some have pointed out that the proposal is merely a regurgitation  of the FCC’s six freedoms for an open Internet.

True, but up to a point.Continue reading

Meet Our New Regulators: Verizon and Google

So there wasn’t an agreement between Google and Verizon, as reported by The New York Times, on price tiers. Instead the two companies released a modest proposal and legislative framework for an open Internet.  I like the boldness of their end-run around that puny regulatory agency, the FCC, by directing their demands, oops I mean request, to Congress.

Google-Verizon has more advice for the FCC after the jump.Continue reading

NYTM 8/3/10: Shirky Rebutted, Social Shopping, and Semantic Web

My ears are still ringing from a rant by Sam Lessin, Drop.io founder, as he went about trying to disprove intrinsic altruism and trust, and reclaim the commanding heights with neo-classical economics. More on this later, but it is a curious position for a tech entrepreneur whose site is based on people uploading and sharing content for a cost of bupkis.

A few of the high points for me at last night’s New York Tech Meetup: TurnTo, which lets online shoppers find out what friends have purchased; Twilio (which I’ve written about before) had a nice telephony demo for this data-centric audience, and Indaba is a great site for helping musicians monetize their craft.

Oh, and there was a startup, I think called Microsoft, showing off their Bink, or maybe it’s Bing(?) search engine. And Willow Garage, a robotics startup, gave us a glimpse into a future where we stay at home and let our mechanical avatars roam the corridors and aisles of faraway office suites.Continue reading

AT&T Charged with Slamming

Ars Technica reported a few months ago that the practice of slamming still lives on. Slamming involves the deceptive switching of a customer’s voice carrier. It is one of those minor protections spelled out in Title II of the Communications Act.

By the way, the specific rule is covered in  section 201 ( “any such charge, practice, classification, or regulation that is unjust or unreasonable is declared to be unlawful” ) and is one of  the six sections that will be applied to cable broadband providers in the FCC’s novel third way approach.

So it is disturbing to read that AT&T was caught  slamming customers in Illinois. On Friday, the FCC granted a complaint against AT&T for switching a customer of Unitel Communications without first receiving authorization.Continue reading

Borat-style Translation Now in Google Documents

Last Tuesday, Google introduced a translation service to its cloud-based word processing software, Documents. I abandoned the Microsoft Word ship a long time ago—I think my last release was Word 2002 — and use Documents for all my text entry.  So this additional feature is a neat novelty that just makes my move from MS even sweeter.

Google has been offering the ability to translate Web pages into 53 different languages for some time. So I’m assuming some Google engineer finally got around to adding the right Web service hook into their office software.

Language translation has been  a long standing problem for computer science,  and Google has not solved this by any means.  There are still complexities with idiomatic expressions, verb moods ( subjunctive),  modal verbs, etc. that won’t be untangled with a series of rules coded in software.

So for kicks, I cut and pasted a small section of Victor Hugo’s Les Miserables into my Document and then let Google have at it.  Conclusion: Star Trek’s Universal Translator has not yet been reached,  but Google Translate does a good job of making everything sound like Borat.

Results after the jump.Continue reading